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Frequently asked questions

Everything you need to know about our drones, shipping, returns, and technical support.

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Products

The FoldApe4 is our top pick for new pilots. It weighs under 250g — placing it in EU Open Category A1 with minimal regulatory friction — folds for easy transport, and is designed to grow with you. Forgiving enough to learn on, capable enough to keep you engaged long-term.

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The FoldApe4 is built for versatility and compliance — sub-250g, foldable, ideal for travel and all-round pilots. The BabyApe II is a pure freestyle machine: aggressive, tuned for acro precision, aimed at experienced pilots who want to push limits. Start with the FoldApe4 if you're still building skills.

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Yes. The Master 5 V2 ships with the DJI O3 Air Unit — compatible with DJI Goggles 2, DJI Goggles Integra, and DJI Goggles 3. If you don't own DJI goggles yet, factor that into your budget. You get crystal-clear HD video at ranges well beyond 5 km under clear conditions.

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No — batteries are not included due to carrier restrictions on LiPo shipments. Each product page specifies the exact battery format, cell count, and C-rating recommended. We recommend Tattu, CNHL, or Goldbat for best performance and reliability.

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The FoldApe4 (sub-250g) falls under EU Open Category A1 — minimal restrictions, no registration required in most EU countries for recreational use. The BabyApe II and SpeedyBee Master 5 V2 require registration and at minimum an A2 certificate of competency. Always verify with your national aviation authority.

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Shipping

Orders are processed within 1–2 business days. Estimated delivery after dispatch: France 3–5 days · EU 5–10 days · International 10–20 days. Express shipping is available at checkout.

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Yes — we ship to the EU and most international destinations. For non-EU orders, import duties, taxes, and customs fees are the buyer's responsibility and are not included at checkout. Check your country's import regulations before ordering.

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Contact us within 48 hours of the estimated delivery date (lost) or receipt (damaged), with photos where applicable. We open a carrier investigation immediately and arrange a replacement or full refund once the issue is confirmed. You won't be left without a resolution.

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Returns & Refunds

30-day return window from delivery date. Items must be unused, in original packaging, and in resaleable condition. Items showing crash or flight damage are not eligible. See our Returns Policy for full terms.

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Email jordanchauvin218@gmail.com with your order number and return reason. We respond within 24 hours with a prepaid return label and step-by-step instructions. Simple.

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After receipt and inspection (1–2 business days), your refund is initiated within 5–7 business days to the original payment method. Your bank may take an additional 3–5 days. We notify you by email once processed.

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Technical Support

Yes — all drones ship fully assembled and bench-tested. You'll need to bind your transmitter and configure Betaflight (rate profiles, failsafe). A step-by-step guide is included, and we're on email if you hit any snags.

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The FoldApe4, BabyApe II, and SpeedyBee Master 5 V2 use ELRS receivers — compatible with any ELRS transmitter (Radiomaster TX16S/Zorro, BetaFPV LiteRadio 3 Pro, Jumper T-Pro). The Master 5 V2 pairs the ELRS control link with a DJI O3 Air Unit for HD video. Check each product page for the exact receiver variant.

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3-month warranty covering manufacturing defects on electronics (ESC, FC, motors). Crash damage, water damage, and incorrect battery use are not covered. Contact us with photos and your order number — we resolve all claims within 5 business days.

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Crashes happen. Email us photos of the damage and we'll diagnose remotely and point you to the right spare parts. We stock replacement motors, arms, and electronics for all models. For customers in France, we also offer a flat-rate repair service — contact us for a quote.

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Our team responds within 24 hours, Monday to Friday.
Real pilots, real answers.

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